I gained a letter dated December thirty, 2014 stating that “We recently sent you a final bill…” which wasn't real. This letter from accounts receivable demanded payment whereas AT&T’s agent experienced said I didn't owe.
November 14, 2014 at eleven:37 pm Hi I just planned to tell you a few condition that We've delt with over the past few times. We put an get to incorporate a new time for you to our account. We've talked to thirteen different persons seeking to get almost everything looked after and We've got gotten the operate about. I'm able to offer with a lot of it Despite the fact that it's very aggravating. When we called the last time the lady listened to what we said said she place us on keep and never ever came back again on for 30 minuets then popped back on and after we questioned for the supervisor she mentioned ok cling on and place us on hold for another forty minutes.
I can’t wait until eventually Google Fiber concerns my place simply because something should be better than your company and service.
I’m spending Brilliant residence cable mainly because your tech retain tellingto no to shut the account and every single day it’s like we've been using their expert services, I’m about my minutes simply because we are utilizing the mobile phones,after you fellas turn anything off, I've a ATT Invoice for solutions that preserve getting turned off waiting around on ATT TECH
February 25, 2015 at five:08 pm Certainly the WORST company with the WORST customer care ever!!!!! I contacted customer service on January twenty to request an agent to decreased my Monthly bill that was $two hundred for fundamental cable and internet. The representative SUPPOSEDLY gave me a discount. Her pitch was the more you've got the more you help save. She recommended that if I added/bundled a home cellular phone that my Monthly bill might be decreased. Of course when I gained my bill it had skyrocketed. No-one experienced any notes within the previous dialogue but that The explanation for my get in touch with was to lessen my Monthly bill. Effectively it don’t take a rocket scientist to discover that If I was contacting to lessen my Monthly bill which i would not have added anything at all that may bigger my Monthly bill. Just after talking to 6 other reps my Monthly bill nonetheless wasn't altered and my services was suspended and for non payment of the INCORRECT Monthly bill.
Tech Man #1 – Changed the entire indoor products and unplugged my alarm process…. Set in a completely new router/modem and nothing I owned was linked find out this here to the online market place. Explained he would fix it; but didn’t. He left, every little thing nonetheless froze and I couldn’t observe Television. So I identified as again…
February 3, 2015 at 9:forty six am This very same point took place to my partner AND myself!!!!!!!!!!! He signed up for the world wide web and u-verse and was told a specific amount of money and if the bill important site arrived in it had been fully distinct as well as their fix to this situation (their training problems and using the services of LIARS) was to choose off channels right until it achieved the value which was promised!!!!!!!!!!!!!!!!!!!!!!!!!!!!
U-Verse on diverse billing. Sorry but that isn't bundling. All ready obtaining late payments for some reason, I do not recognize. This really is outrageous. Where do you see me conserving any revenue on this Bundle that is not a bundle.
To create this even even worse, two times back and just 2 times ahead of my present 12 month arrangement terminates, I termed in to verify ATT cancelled my assistance at the end of this time period. Their Consultant said I needed to phone again over the working day it expires to cancel to which I explained to them they could just terminate it that day (two days prior to the conclusion on the twelve thirty day period agreement).
Mellissa K: Hi there my identify is Mellissa K. Thanks for letting me to get your professional these days. How may perhaps I aid you?
In at the present time of computer systems it only have a press of a critical for this to generally be looked after. Unless This is often AT&Ts new way to rip with the elderly that may not have held on to their return slip from UPS. My account number is146208800.
The rep marketed me a bundle that incorporated replacing my house phone services, but permitted me a discount within the newer mobile. Following a week of no reception, I returned the equipment.
My problem now that this quantity needs to be waived before the due day of my Monthly bill on Nov 23 to prevent any challenges. The store visit the site knowledgeable me that they can get in touch with me but they did not. I’m wanting to know why I must spend all of this time seeking to correct the sales representative mistake!!
No representatives appear to know any simple responses for simple issues. No rep We've got spoken with is familiar with how to provide simple Guidelines .